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July 2020 -
Volume 18, Issue 7

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From the Editor

Editorial
A. Abyad (Chief Editor)
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Original Contribution

Physical activity guidelines awareness and counselling practice in relation to health care providers’ knowledge and behaviour in Qatar
[Abstract]
[pdf]
Mohamed Ghaith Al-Kuwari, Ahmad Muslim Al-Hamdani , Wadha Ahmad Al-Baker
DOI: 10.5742MEWFM.2020.93828

Satisfaction among patients attending the continuity of care clinic in West Bay health center in Qatar
[Abstract]
[pdf]
Mohamed Salem, Amal Al-Ali, Lolwa Al-Maslamani, Hisham El-Mahdi, Shumoos Abed, Mustafa Abugesiesa, Safa Qaissi, Sahar Omer, Eman Abuhzima
DOI: 10.5742MEWFM.2020.93829

Knowledge, Attitude and Practice of self-medication among Undergraduate Medical Students in Jeddah city, Saudi Arabia
[Abstract]
[pdf]
Reham Al-Jamea, Asseil Bossei, Hanan Al Zhrani, Faisal Bossei, Wed Faiz, Maaly Alqurashi, Hydi Ahmed
DOI: 10.5742MEWFM.2020.93830

What a low prevalence of diabetes mellitus between the most desired values of high density lipoproteins in the plasma
[Abstract]
[pdf]
Mehmet Rami Helvaci, Abdulrazak Abyad, Lesley Pocock
DOI: 10.5742MEWFM.2020.93831

Population and Community Studies

Evaluation of Postpartum Stress in Breastfeeding and Non-breastfeeding Mothers of Kathmandu, Nepal
[Abstract]
[pdf]
Kharel Sushil, Raut Binod, Mainalee Mandira
DOI: 10.5742MEWFM.2020.93832

Osteoporosis in Psoriasis and Psoriatic Arthritis Patients
[Abstract]
[pdf]
Jinan Q. Mohammed, Abdulsatar J. Mathkhor, Alaa H. Abed
DOI: 10.5742MEWFM.2020.93833

COVID-19 in Pakistan: A Grim-looking Trajectory
[Abstract]
[pdf]
Salman Tariq, Naveen Tariq, Waris Qidwai
DOI: 10.5742MEWFM.2020.93834

Review

Diabetes Management in Ramadan – A Clinical Review
[Abstract]
[pdf]
Jazeb Razaq, Shayaan Ahmed Saqib
DOI: 10.5742MEWFM.2020.93835

Parkinson’s Disease: An update on Pathophysiology, Epidemiology, Diagnosis and Management
Part 3 : Diagnosis , Symptoms, and Prognosis of Parkinson’s Disease
[Abstract]
[pdf]
Abdukrazak Abyad
DOI: 10.5742MEWFM.2020.93836

Case study

Haemoperitoneum in undiagnosed fundal placenta percreta in a third trimester pregnancy presented in labor: A case report
[Abstract]
[pdf]
Nansi Dari Alfayez, Taghreed Mohammed Aldajeh, Mohmmad Abed Al-rahaman AL-harasis, Ahmad Saad Kharabsheh, Khalil Abdel Wahhab Al-Tamimi
DOI: 10.5742MEWFM.2020.93837

Original Clinical Research

Post-stroke Delirium: Meta-analysis of Frequency
Saleha Al-Jadidi, Martin Cole, Alina Dyachenko, Antonio Ciampi
[Abstract]
[pdf]
DOI: 10.5742MEWFM.2020.93838


Middle East Quality Improvement Program
(MEQUIP QI&CPD)

Chief Editor -
Abdulrazak Abyad MD, MPH, MBA, AGSF, AFCHSE
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Editorial Office -
Abyad Medical Center & Middle East Longevity Institute
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PO BOX 618
Tripoli, Lebanon
Phone: (961) 6-443684
Fax:     (961) 6-443685
Email: aabyad@cyberia.net.lb
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Publisher -
Lesley Pocock
medi+WORLD International
AUSTRALIA
Email: lesleypocock@mediworld.com.au
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Editorial Enquiries -
abyad@cyberia.net.lb
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While all efforts have been made to ensure the accuracy of the information in this journal, opinions expressed are those of the authors and do not necessarily reflect the views of The Publishers, Editor or the Editorial Board. The publishers, Editor and Editorial Board cannot be held responsible for errors or any consequences arising from the use of information contained in this journal; or the views and opinions expressed. Publication of any advertisements does not constitute any endorsement by the Publishers and Editors of the product advertised.

The contents of this journal are copyright. Apart from any fair dealing for purposes of private study, research, criticism or review, as permitted under the Australian Copyright Act, no part of this program may be reproduced without the permission of the publisher.
July 2020 - Volume 18, Issue 7

Satisfaction among patients attending the continuity of care clinic in West Bay health center in Qatar

Mohamed Salem (1)
Amal Al-Ali (1)
Lolwa Al-Maslamani (1)
Hisham El-Mahdi (1)
Shumoos Abed (2)
Mustafa Abugesiesa (2)
Safa Qaissi (2)
Sahar Omer (2)
Eman Abuhzima (2)

(1) Primary Health Care Corporation, Qatar
(2) Hamad Medical Corporation

Corresponding author:
Dr. Mohamed Salem,
Former Assistant Professor, Suez Canal University, Egypt,
Consultant in Primary Health Care Corporation, Qatar
Mobile No: 0097470084817
Email: m_salem1973@yahoo.com

Received: May 2020; Accepted: June 2020; Published: July 1, 2020. Citation: Mohamed Salem et al. Satisfaction among patients attending the continuity of care clinic in West Bay health center in Qatar. World Family Medicine. 2020; 18(7): 11-15 DOI: 10.5742MEWFM.2020.93829

Abstract


Background: Patient satisfaction is an important element into assessing quality of health care facilities. Levels of satisfaction affect the shaping of the health system. A satisfied patient is more likely to develop a deeper and longer lasting relationship with their medical provider, leading to improved compliance, continuity of care, and ultimately better health outcomes.

Objective of the Study: To assess the level of patient satisfaction in continuity care clinics at Wwest Bbay health center.

Methods: Descriptive cross-sectional study to assess patient satisfaction regard continuity care clinics in Wwest Bbay health center; two hundred patients were asked to fill out the short form of patient satisfaction questionnaire (PSQ 18).

Results: Patients were satisfied in all domains of patient satisfaction questionnaire however the lowest scores in the domains were for interpersonal manner (3.54 ± 0.74) and time spent (3.80 ± 0.78) . Females have a significant score (4.6 ±0.6) in general satisfaction domain while chronic patients report borderline significant score (4.1 ±0.5) in technical quality domain.

Conclusion: Patient satisfaction scores were appropriate in all domains of care in continuity care clinics but more attention must be focused on training in regard to interpersonal communication and quality projects to improve time spent in health centers.

Key words: Patient Satisfaction, Continuity Care, Qatar

 







 


 
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