Ganime Sadikoglu,
MD, Assistant Professor, Department
of Family Medicine, Uludag University
School of Medicine
Correspondence:
Dr. Ganime Sadikoglu, MD, Assistant
Professor
Department of Family Medicine
Uludag University School of Medicine
Gorukle, 16059
Bursa-TURKEY
Telephone: +90.224.4428929
Fax : +90.224.4428929
E-mail: ganime_s@hotmail.com
; ganimes@uludag.edu.tr
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ABSTRACT
Introduction:
Examination of polyclinic patients
is an invaluable part in student medical
education. The aim of this study is
to determine the variables that affect
patient satisfaction in students'
visits.
Methods: 185 patients who
attended the Family Medicine Clinic
of Uludag University participated
in this study and were asked to answer
the questionnaire consisting of 13
questions. Variables differed in the
observed demographic data.
Results: Among the patients,
92.1% pointed out that students' examinations
were helpful. 84.1% of the patients
felt confidence in the examination.
Discussion: From this study,
according to the collected data, we
can say that communication between
the patients of our clinic and the
students, is satisfactory and therefore,
we can also say that most of our patients
have positive thoughts about the participation
of the students in their examinations.
Satisfaction from student participation
is high, especially in the group of
elderly, married, women, and patients
with less education.
Key words: Family Medicine,
Patients' Attitudes, Senior Medical
Students.
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Supporting clinical medical
education with primary care experience is
an invaluable component in medical students'
education. Attitudes of the patient toward
being a part of medical education are a
very important factor in education quality.
In recent years, services have changed from
focus on care of hospital inpatients to
ambulatory patients. This caused changes
in the format of medical education. Patients'
attitudes were very positive with participation
of medical students in the visits at internal
medicine, surgery, and dermatology clinics
(1,2,3).
Family Medicine, which
forms a big part of medical education, and
which has a great role in giving the philosophy
of general medicine to the students, is
one of the areas where the patient-doctor
communication is most put into practice
(4,5,6,7). Observations showed that medical
students are accepted generally by the patients
(3,8,9,10). However, advantages and disadvantages
of participation of students to the examinations
were not clear.
Positive communications
between the patients and students have important
effects on determining the expectations
of the patients (11). At the same time,
training well-educated primary care doctors
also has a big importance on constructing
the organisation of changing health services
and providing good quality healthcare (2,12,13).
This study is designed to observe the attitudes
of patients toward participation of senior
medical students in their examinations.
Uludag University Faculty
of Medicine is a university hospital that
serves the Marmara Region of Turkey. This
study was done at Fethiye Family Medical
Centre, where senior medical students do
the patient examinations, and it is located
in the main building of Uludag University
Department of Family Medicine.
The patients who applied
to Uludag University Faculty of Medicine
Department of Family Medicine and who were
seen by students' were included in this
study. The patients whose examinations were
completed were asked to voluntarily fill
out the questionnaire forms anonymously.
Students examined all the patients during
their practice. The questionnaire forms
consist of 13 questions that contain demographic
information, education status, and their
opinions about participation of medical
students in the examination period.
Senior medical students
do a 4-week family medicine rotation, examining
the patients before the responsible lecturer.
First, medical students introduce themselves
to the patient, take the medical history
and before the responsible doctor arrives,
they finish the examination of the patient.
Then, students collect all findings, present
them to the responsible lecturer and finally
they end the visit together by evaluating
the patients.
Statistical analyses, double frequency charts,
comparison of the distribution of categorized
answers were observed with ki-square. Five
pointed Likert scale was used in the questionnaire
form and the highest point was given to
the most accepted (1 being strongly disagree,
5 being strongly agree). Variation analyses
were made to compare the average of the
answers to the demographic variables and
one-way ANNOVA statistics were made to show
the harmony in variables. SPSS 9.0 program
was used at all analyses.
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A
hundred and eighty five people were included
in this study. Demographic data are presented
on Table
1. 98.2% of the patients stated
that the patient examination is a necessity,
1.7% of the patients were undecided, only
0.1% of the patients did not answer this
question. Opinions of the patients about
student participation in their examinations
are summarized in Table
2.
92.1% of the patients
stated that participation of the students
in their examination was helpful for them,
5.6% of the patients were undecided, and
2.3% of the patients responded that this
practice was not useful.
84.1% of the patients
felt confident about the participation of
the students in the examinations, 9.1% of
the patients expressed that they had no
idea, and 6.8% of the patients expressed
that they did not feel confident in the
examinations.
76.6% of our patients
expressed that they were not disturbed by
the participation of the students, 78.4%
of the patients expressed that participation
of the students to the examinations did
not cause waste of time, and 72.6% of them
expressed that this participation did not
prevent them from explaining their illnesses;
they also expressed that they could easily
explain their illnesses.
For the internal reliability
of analysed data, Cronbach Alpha index was
calculated. Cronbach Alpha, which is a reliability
coefficient, was found approximately 80.0%
(0.7972). At the same time, it can be said
that internal consistency of data is very
good because there was not any negative
relationship between total correlations
and any variables, or total correlation
between variables was not very low.
According to the results
of ANOVA, there was a meaningful difference
between the answers of young and old patients
about the idea of patient examination being
necessary or unnecessary in medical education.
When the ages of the patients increase,
response to this subject became more positive
(p=.014). Older patients received the highest
score (4.857). Middle-aged (30-60) patients
(4.796), young (<30) patients received
less (4.581) scores. It was also the same
for the people who thought that student
examinations were helpful (p=.031).
It was noted that gender,
which was one of the demographic data, was
the most distinctive point regarding the
idea of examination of the patients by students
as being a necessity in medical education
(p=.025). 82.2% of women and 65.0% of men
had very positive thoughts about this subject.
When we consider the
marital status of the patients, 79.6% of
the married patients, 62.5% of the single
patients had the thought of practical education
being a necessity, and this was found meaningful
(p=.042).
The confidence in being
examined by students is much higher in patients
with less education (p=.033). The thoughts
about student examinations of patients being
useless is very common in patients with
less education (p=.031). This seeming contradiction
between these two results may be caused
by their low education level. In addition,
the effect of education level on explaining
illnesses, while students were participating
in their examinations, is clear in patients
with less education (p=.013).
Before medical students
graduate, the increased opportunity for
communication with patients, and the increased
number of interviews and examinations, is
a golden opportunity for these students
who are going to start their medical professions
in the near future. Positive feedback from
the examined patients to students is also
very motivating for students.
In our study, a large
percentage of our patients found the participation
of students in clinical examinations very
helpful. The percentage of satisfied patients
who were examined by the students is 82.0%.
92.1% of the patients found students' examination
useful for themselves and 84.1% of the patients
found the examination dependable. This shows
that our students have been successful in
patient communication.
At the same time, 98.2% of the patients
agreed with the concept of patient examination
by the students, is a necessity during medical
education, 88.8% of the patients agreed
with the idea that this kind of education
is very useful for the students. 76.6% of
the patients were not disturbed by being
examined by the students, 78.4% of the patients
believe that this was not a waste of time;
only 20.9% of patients could not explain
their illnesses. This shows that patients
are very pleased with the participation
of the students in these visits (3). Also,
it shows that the patients are ready for
this kind of service to help students' education.
When we compare the demographic
data of our patients and patients' attitudes,
we can conclude that patient attitudes about
this kind of education as a necessity in
medical education and the increase in opportunity
for doing the examinations as helpful, is
directly proportional with age. Women, compared
to men, believe more in the necessity of
practical education, in medical education.
Married patients, compared to single patients,
also believe in it more. When we consider
the education levels, the examination's
usefulness seems to increase with decrease
in education level. However, the percentage
of difficulty in explaining their illnesses
and the thought of examination being useless,
increased. Our patients with less education
may not be able to express their thoughts
about this subject totally.
In our study, attitudes
of lecturers toward the participation of
students in visits were not considered.
This could have changed the interaction
between the patients and the students, because
in our clinic, lecturers evaluate the students.
In the light of data
provided by this study, we can say that
communication between the patients and the
students is satisfactory (5,8,10). The patients
felt positive about participation of the
students in their examinations. Satisfaction
of the elderly, married, women, and patients
with less education toward students' services
is very high.
In the Family Medicine rotation, which is
the last part, shaping medical students'
education, working at the outpatient clinics
is invaluable. Patients whose positive attitudes
toward students are going to make this education
best are very important teachers in this
period. This study supports that patients
should be more active in medical students'
education.
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